Explore Our FAQ for Custom Modest & Western Wear

Yezwe is proudly Indian-made and based in Malappuram, Kerala, India. We specialize in offering custom clothing tailored to diverse sizes, with a focus on sustainability and high-quality fashion.

Yes! You can visit our physical outlet, located on the 2nd floor of Hilite Mall in Calicut, Kerala, to explore our exclusive collections in person.

To stay updated with the latest collections, promotions, and fashion tips, simply scroll to the bottom of our homepage and enter your email address in the newsletter signup section. You'll be added to our mailing list for exclusive updates and offers.

If you're interested in a sold-out item, simply visit the product page, where you can subscribe for restock notifications. We prioritize restocking popular and high-demand products, and if an item isn’t restocked, we often introduce similar styles in the future. Stay in the loop by subscribing to our email list for real-time updates.

Typically, only one promo or discount code can be applied per order, unless stated otherwise in specific promotions or offers. Be sure to check for any special offers that may allow multiple discounts!

Yezwe offers a wide range of fashion products, including modest wear, junior girls' clothing, and Western wear. Our collection includes customized dresses, maxi dresses, co-ord sets, jumpsuits, and much more. We cater to various sizes, from XXS to 7XL, and offer personalized customization options for length, sleeve size, and feeding-friendly features. Our focus is on comfort, style, and inclusivity for every customer.

To stay updated on the latest promotions, exclusive offers, and discounts, make sure you’re subscribed to our newsletter. Simply scroll to the bottom of our homepage and sign up with your email. You can also follow us on our social media platforms to catch flash sales, limited-time offers, and seasonal discounts.

Currently, Yezwe is offering a special discount for our loyal customers! Use the code Welcome Oferto get 5% off your first order. The offer is valid until August 15th, so don’t miss out! To claim this offer, just apply the code during checkout. Stay tuned to our website and social media for upcoming promotions and seasonal discounts.

Yezwe offers a wide variety of fashion options, including modest wear and Western wear for junior girls and ladies. We also provide hijabs, stylish accessories, and an inclusive range of plus-size clothing and extra-small sizes to ensure that everyone finds their perfect fit. Our collection caters to diverse needs, from everyday wear to special occasions, with customizations available to enhance comfort and style.

Once your order has been dispatched, you will receive a tracking number via email or SMS. Use this number to track the status of your delivery and stay updated on your package's progress.

Orders can be canceled within 4 hours of placement, and you will receive a full refund with no extra fees. However, once the order has been dispatched, cancellations are no longer possible. This policy supports our sustainable, made-to-order approach, which minimizes waste and avoids mass production. Additionally, custom orders or sizes smaller than Small and larger than XXL cannot be canceled once processed, as these items are unique and cannot be resold.

Dispatch time varies depending on the specific product. You can find the estimated dispatch time on each product page. If you need the item urgently, feel free to contact our customer support for an expedited timeline or to confirm the expected dispatch date. We are here to assist with any urgent requests to ensure a smooth shopping experience.

To help you choose the correct size, please refer to our size chart available on each product page. Our sizes range from XS to XXL, with some products also available in XXXL. You can also check the model’s size on the product page for a better understanding of how the clothing fits. If you need further assistance, feel free to email us at info@yezwe.com.

Yezwe offers a range of customization options for each product to ensure it meets your unique preferences. You can choose from options such as color, feeding length, and size adjustments, all available directly on the product page. We provide the ability to customize based on the specifics of each product, so you can tailor your order to fit your needs perfectly. If you don’t find the customization option you’re looking for, feel free to reach out to us via Instagram or email for further assistance. Our team is always happy to help with special requests or clarifications regarding customization options.

Since all Yezwe products are crafted in-house, we take care to tailor each piece according to your individual specifications. You can submit your customization details during checkout by leaving a note or contacting us beforehand. Whether you need adjustments in length, style, or fit, we will ensure the product meets your exact requirements before it’s dispatched.

Yes, there is a small fee for certain customizations. This fee helps us ensure that we provide accurate and quality customizations for those who need them, and it’s kept at a minimal cost compared to market rates. Our goal is to make custom fashion affordable and accessible for everyone, so you can personalize your order without breaking the bank. For specific pricing details, please reach out to us directly.

We strive to ensure that product images on our website accurately represent the colors and designs. However, slight variations may occur due to screen settings or lighting differences. If you need further clarification, we recommend checking our product catalog or contacting us for more precise details about color variations.

We accept a variety of payment methods for your convenience, including credit/debit cards, GPay, PhonePe, UPI, and bank transfers. Please refer to our payment policy for more detailed information on each method.

You can see any available offers during checkout. Simply enter the offer code provided on the website or via our promotional campaigns, and the discount will be applied to your order automatically. Be sure to check for limited-time offers, especially during festive seasons or special promotions.

Yes, COD is available for certain orders. We also offer a partial payment option for COD orders. You can pay a small advance when placing your order, and the remaining balance will be due at the time of delivery. This flexible payment option allows you to place an order without upfront payment while ensuring a smooth and secure transaction upon delivery.

Yes, customization is eligible for discounts if the offer is valid on customized products. Please ensure that the offer details apply to the customization fee as well. For specific offers on customization, please check the product page or reach out to customer support.

If your order is missing an item, we aim to process refunds within 7-10 business days after confirming the issue. Once we verify that the item was not delivered, we will initiate the refund to your original payment method. For COD orders, the refund will be issued as store credit or to the same payment method used for the partial advance. If you have any questions or need assistance, please reach out to our customer support team.

Once your refund is processed, it typically takes 5-7 business days for the payment to reflect in your original payment method. For COD orders, the refund is usually issued as store credit or to the payment method used for the partial advance. Please note that bank transfers or card payments may take slightly longer depending on your bank’s processing times.

Yes, Pay Later is available as a payment option for select orders. You can choose to pay for your purchase in installments at the time of checkout.

Eligibility for Pay Later depends on several factors, including your order value and creditworthiness. At checkout, you will see if Pay Later is available as an option for your purchase. This is typically offered to customers who meet certain financial criteria, which will be assessed at the time of checkout.

Yes, credit cards are accepted for payments, and EMI (Equated Monthly Installments) options are available through select banks and credit card issuers. You can choose to pay in installments at the time of checkout if your credit card supports EMI options. Please check with your bank for specific EMI plans and eligibility.

We offer Snapmint Pay Later, which comes with no interest fees if the repayment is made on time. However, if the repayment is delayed, interest charges may apply. Make sure to check the terms and conditions during checkout to fully understand the repayment schedule and avoid any additional fees.

Delivery times vary depending on your location and courier service availability. Typically, orders are delivered within the estimated timeframe. For more specific delivery details, please refer to our shipping policy or contact us for further assistance.

If your package has not reached you by the expected delivery date, please contact us at info@Yezwe.com, and we will do our best to resolve any issues promptly. We are committed to ensuring that your order reaches you as quickly as possible.

Yes, we are currently offering free shipping on all prepaid orders for a limited time! Take advantage of this offer while it lasts. For other locations or cash on delivery (COD) orders, shipping charges will apply. Please refer to our shipping policy for more details.

Yes, we offer international shipping to select regions, including GCC (Gulf Cooperation Council) countries, some European countries, and African countries. If you're located in one of these regions, you can place an order, and we'll ensure prompt delivery. For specific information on whether we ship to your country, please refer to our shipping policy or contact us directly.

We currently offer international shipping to select regions, including GCC countries (United Arab Emirates, Saudi Arabia, Oman, Qatar, Bahrain, Kuwait), certain European countries (such as Germany, France, Italy, Spain, Netherlands, Austria, Poland), and some African countries (including Nigeria, Kenya, South Africa, Egypt). Shipping rates and delivery times vary depending on the destination, with most international orders arriving within 7-21 business days. If your country is not listed, please feel free to contact our customer support at info@yezwe.com for more information on shipping availability to your location.

Estimated shipping and delivery timelines for both domestic and international orders can be found on the product page. Generally, domestic orders take about 5-7 days to arrive, while international orders may take 7-10 days. If you've ordered multiple items, they may arrive in separate shipments. Please note that these are estimated delivery times, and delays can occasionally occur due to factors outside our control. We will keep you informed of any delays.

Yes, you can place a new order for the items of your choice at any time as long as they are in stock.

If your garment does not fit, we offer size replacements. You can select a different size on our website. The item must be in its original condition, and the exchange request should be made within 3 days of receiving the product. Once your request is processed, the replacement will be shipped to you.

If you were unable to return your item within the 3-day return window, please contact our Customer Service Team at info@yezwe.com or use the Contact Us page to file a complaint. We will review your case and handle it on an individual basis.

Currently, you cannot directly contact the courier company. However, once our courier representative reaches out to schedule the pick-up for your return, you can provide your preferred time for the return collection.

Typically, the courier representative will contact you within 2-5 days from the day you request a return. Please note that the time may vary depending on the courier service and your location.

In the rare event that you receive a damaged item, we offer several options to address the issue: Return and Replacement: You can return the item in the same condition as received, with the original packaging intact. Upon receiving the returned item, we will inspect it. If the item is found to have manufacturing defects, we will either send a replacement, offer you the option to select another item, or credit your account with YEZWE for future purchases. Minor Damage: If the damage is minor, you can contact us and provide pictures of the damage. We will offer an additional 10% discount on the product. For any queries or assistance, please contact us at info@yezwe.com, and we will assist you in resolving the issue. We will also cover the courier charges for returning a damaged item.

If you received the wrong item, please email us at info@yezwe.com with the following: Your online order receipt A picture of the product you received Once we receive the necessary details, we will take prompt action to resolve the issue and ensure you get the correct item.

Yes, there are several scenarios where returns are not possible. These include: Return requests made outside the specified 3-day timeframe from delivery. Returns are not accepted for personal preference, and cash on delivery (COD), exchange, and return options do not apply to sale/discounted items or customized items. The product is customized, used, damaged, or not in the same condition as when you received it. Missing items from the package, such as price tags, labels, original packaging, freebies, and accessories. Products made to your specifications or clearly personalized. Goods not suitable for return due to health protection or hygiene reasons once unsealed after delivery. Goods that have been inseparably mixed with other items after delivery. Custom-made, pre-stitched, or prepared goods according to your specific order. Sale items, clearance items, or items purchased using coupons cannot be refunded or returned.

If your order has not been shipped or processed yet, you will receive a full refund, including the shipping fee. If the order has already been processed or dispatched, the shipping fee will not be refunded.

If you paid via Cash on Delivery (COD), the refund will be issued either to your bank account or in the form of reward points credited to your Yezwe Wallet balance, depending on your preference.

Refunds for missing parcels will be initiated promptly once the issue is verified. Please allow some time for the refund to reflect in your account, as the processing time may vary depending on your payment method and bank.

If you have paid through electronic means (Credit or Debit card), the paid amount will be refunded to your card. The amount paid may take up to a month to reflect in your card statement depending on individual’s bank process. You can choose to get a bank refund or refund via store credit if you have paid through Debit/Credit card or net banking

If you have not yet received a refund, first check your bank statement or contact your credit card company. Depending on your bank, it may take some time before your refund is processed. If you have still not received your refund, kindly contact us at Support@yezwe.com. Please allow 3 business days for the refund to appear on your statement. If you haven’t received a refund yet, first check your bank account again. Then contact your bank or credit card company, it may take some processing time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us so we can better assist you.

Once we receive your returned item, we will notify you and start with the Refund Process immediately. However, it may take up to 2-14 days for your bank to process the payment and to reflect it into your account. For UPI Payment, a refund will be sent back to your original Payment account that was used for the purchase.

Note: Convenience fees such as Cash on Delivery Fees and Shipping Fees are not refunded.

If you're facing any payment discrepancies, like being debited but not credited, we're here to help! Contact your bank for verification, and remember, we're here to support you through any banking issues. Please note that the resolution of payment discrepancies is solely based on the banking process.

Interested in collaborating with us? Whether you're a model or content creator, we're open to working together! Visit our collaboration form here or send us a direct message on Instagram @yezweofficial to start our creative journey together.

Yezwe offers a wide range of sizes, from XXS to 7XL, ensuring we provide the perfect fit for every body type. Whether you’re looking for petite sizes or plus-size options, we have something for everyone to feel stylish and comfortable.

At Yezwe, customization is key! You can personalize your clothing by selecting specific length options, sleeve lengths, and even feeding-friendly adjustments. Simply choose your preferred options on the product page, and we’ll tailor the garment just for you.

Yes, Yezwe features a beautiful collection of maternity-friendly clothes designed for both comfort and style. From soft fabrics to easy-to-wear fits, our maternity collection helps you look and feel great throughout your pregnancy and beyond.

Yezwe stands out with its commitment to size inclusivity, offering a range of styles from XXS to 7XL. Our focus on customization ensures that every garment is tailored to your needs, while our made-to-order model prioritizes sustainability and reduces waste in the fashion industry.

Yezwe follows a sustainable approach by only producing garments made-to-order. This ensures that we reduce overproduction and waste, making our collections not just eco-friendly, but also a conscious choice for customers who value ethical fashion.

Yezwe offers personalized, sustainable fashion with a focus on inclusivity. Our made-to-order approach reduces waste, and our wide size range from XXS to 7XL ensures that every body type is catered to. Our attention to detail, quality fabrics, and customization options set us apart from other fashion brands.

Kerala is known for its rich culture, diversity, and dedication to sustainability, making it the perfect home for Yezwe. Our operations in Malappuram allow us to bring unique, locally inspired, and eco-friendly fashion to the world, blending modern trends with traditional values.

Yezwe actively supports local artisans and craftsmen in Kerala, incorporating traditional techniques with modern designs. By sourcing materials and collaborating with local talent, we help sustain Kerala’s rich heritage while promoting eco-friendly fashion.

Yezwe focuses on customization, comfort, and sustainability. Our products are made-to-order to reduce waste, and we offer personalized features like length adjustments and feeding-friendly designs. Plus, our size-inclusive collection ensures everyone finds their perfect fit.

Yezwe provides a unique blend of modest and Western wear, ensuring you never have to compromise on style. Whether it’s a sophisticated maxi dress or a trendy co-ord set, our collections offer options that cater to both modern and modest fashion preferences.

Yezwe’s commitment to quality, size inclusivity, and sustainability has made us a trusted name in Kerala’s fashion industry. With personalized clothing options, a wide range of sizes, and a focus on eco-friendly materials, Yezwe is redefining fashion in Kerala and beyond.

Yezwe’s customer-centric approach, eco-conscious designs, and unique blend of modest and Western wear make us the top choice for fashion enthusiasts in Kerala. We understand local preferences while offering global trends, ensuring everyone finds something they love.

Yezwe contributes to the sustainable fashion movement in Kerala by using eco-friendly materials, offering made-to-order garments, and minimizing waste. Our ethical production practices and focus on quality craftsmanship align with the growing demand for responsible fashion in Kerala.

Shopping from Yezwe means you’re supporting a locally rooted brand that values sustainability and inclusivity. Based in Kerala, we offer fast, reliable shipping within the state and across India, ensuring that you receive your customized, eco-friendly garments in a timely manner.

Yezwe has proudly served over 1 lakh customers over the past 4 years. We’ve built a loyal customer base through our commitment to high-quality, personalized, and size-inclusive fashion.

Yezwe has been serving customers for 4 years, offering stylish, sustainable, and customized clothing options for every body type. Since our founding in 2018, we’ve grown into a trusted brand known for quality and customer satisfaction.

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Yes, you can view countless customer photos and over thousands of reviews from our satisfied clients on our website and Instagram handle. Our customers love sharing their experiences with Yezwe’s customized clothing, and we’re proud to showcase their feedback. You can find real customer stories and stunning photos that highlight the comfort and style of our collections.

Yezwe has been in business for 4 years, consistently delivering high-quality, customized fashion solutions. We have successfully served over 1 lakh customers and have built a strong reputation for resolving any issues promptly. Our commitment to improving every day is reflected in our customer satisfaction and continued growth. We are a registered company, and you can find all our details and information on our website. Additionally, our Instagram boasts over 1 lakh followers, where you can view authentic customer testimonials, photos, and reviews. This transparency and engagement with our community is a testament to our trustworthiness and dedication to providing the best for our customers.

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